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john wickerman

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Shipping and Return Policy


Processing time
Ready made orders normally ship out next business day and tracking information is sent. The time I need to prepare custom orders for shipping varies. For details, see individual items.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.

Returns, Refund and exchanges
I gladly accept returns for refund and exchanges
Just contact me within: 3 days of delivery
Ship returns back to me within: 14 days of delivery

Refunds and returned items
If the buyer changes their mind about a purchase. Then notifies seller within 3 days of purchase and returns an item in the original condition within the stated 14-day return timeframe - a restocking fee of 25% on the item`s original price applies. Buyers are responsible for all shipping costs.

Terms and Conditions

I don't accept cancellations for custom orders
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged

  • Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)


Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Restocking fees on returned items
If the buyer changes their mind about a purchase. Then notifies seller within 3 days of purchase and returns an item in the original condition within the stated 14-day return timeframe - a restocking fee of 25% on the item`s original price applies. Buyers are responsible for all shipping costs.

Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through my site.

To fulfill your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of cutting board, for example), if you contact me directly.

We do not retain or share this information with anyone unless legally required to do so.